Comfortable beds helped us rest at night.

I was really let down by the state of the room. The restroom lights were flickering and definitely unnerving, while several others didn’t even work at all. After staying here many times before, I expected better and felt completely dissatisfied this visit.

comfortable beds and friendly staff made our stay delightful

Enjoyed clean, cozy rooms with excellent service.

We enjoyed our trip to Disneyland®, which was just a short drive away. The location was perfect for our family of five, including my nephew. Our room was spacious, and the strong shower pressure was a nice bonus after a long day at the parks.

My kids wished for a more engaging swimming pool area during our stay.

The Best Western Plus West Covina Inn features elegant decor and spacious areas that are easy to navigate, making it comfortable for seniors. I particularly enjoyed the cozy atmosphere of the dining area during breakfast, which added to my pleasant stay.

More accessible seating in the dining area would help.

No bells, no whistles, just facts

Staff members were friendly but service was inconsistent. expect a slow pace. I experienced issues with ants in the room, which prompted a disappointing response from management regarding cleanliness. Moreover, noise disturbances and uncaring staff left a negative impression. It’s a budget pick for basic needs, but not without flaws.

I really enjoyed my stay here for a wedding. the beds were super comfy, and I appreciated that my room was ready early when I arrived. The outdoor pool and jacuzzi were perfect for winding down after a busy day. My only gripe was that the breakfast area felt a bit crowded, but it didn’t ruin my experience at all! 😊

The breakfast staff's attention to detail and the hotel's impeccable cleanliness were remarkable highlights of our stay, making it feel cozy and welcoming.

Our stay at Best Western Plus West Covina Inn was fantastic! The front desk staff was incredibly friendly and welcoming, making check-in a breeze. Our room was spacious, clean, and had a cozy king-sized bed that ensured a comfortable night's sleep. The breakfast spread was excellent, offering a variety of delicious options that kept us fueled for our day.

No nearby beach access.

Comfortable Stay with Room for Improvement

We enjoyed our stay, thanks to the friendly staff and clean rooms. The beds were comfy and we appreciated the breakfast options. However, noisy toilets and limited towels were a downside. For future guests, ask about parking arrangements to avoid potential issues.

Can't recommend highly enough for a weekend escape

Comfortable beds, convenient location, with the added bonus of helpful staff who returned my purse intact after I left it behind in the dining area, providing peace of mind throughout my stay.

Couldn't ask for more.

Ask for a room away from the highway to minimize noise and enhance your stay experience.

Cleanliness and Comfort Need Improvement

My recent stay for two nights was a mixed experience. I appreciated the cleanliness of the common areas and the comfort of the bed. I slept well those nights. However, I did notice some issues with the bathroom cleanliness and a less-than-ideal toilet operation that detracted from my stay.